You might need to learn more about a career field to determine your degree path in college. Maybe you want an “in” with a particular company. Or perhaps you’re considering changing careers or seeking a promotion into a career zone that’s unfamiliar. Whatever your reasons, requesting an informational interview can feel pretty intimidating. Here are some tips to ease your nerves and help you prepare.
An informational interview can be a great strategy in your career development or job search process. But knowing when to ask, who to ask, how to ask, and how to pull it off can be tricky. Contact me if you might benefit from networking coaching or an interview prep session.
Last week, I was called out of class while teaching as an adjunct faculty member. A coworker informed me that my grandmother had been rushed to the hospital. If I wanted to see her, I needed to leave class immediately. I was glad I left after informing my students that I had to tend to a family emergency. My grandmother died less than 24 hours later. That night, after grieving with my family, I received an email notifying me that a good friend had committed suicide. Needless to say, I felt completely overwhelmed by loss, sadness, and grief. The entire weekend, I was certainly unproductive and did zero work.
But that’s what I needed to do. Because I’ve experienced other major losses and catastrophes in the past, I know that to take good care of myself, I need to let myself feel the weight of the loss as it’s happening. If I don’t, it comes back to haunt me later.
Thankfully, my division chair, career coaching clients, and business partners were all very understanding and supportive. I rescheduled a conference call and a call with a client. But I can’t wallow in grief forever. I have a business to run and students to teach. I created this video to share five ways I appropriately cope with grief in the workplace. I hope some of these tips may help you cope with your own personal losses while continuing to work, produce, and grow in your career journey.
As quickly as possible after you experience a loss or begin handling a personal crisis, tell your supervisor, clients/students, and coworkers about your situation. You can do this in a quick email or text message. When you communicate about the crisis or loss right away, it lets your employer know that you take your job seriously but that you’re going to need help handling your responsibilities temporarily.
Be real, but don’t let it all hang out.
Be honest about your crisis or loss, but don’t share all the sad, dirty details with your employer, clients, or coworkers. Put yourself in their shoes. Would you want to show up at work every day to find one of your coworkers crying her eyes out for eight hours? Of course not.
Seek outside help if you’re overwhelmed with loss and cannot control your emotions. That’s a normal part of the grieving process. We hire experts to help us with many things–writing resumes, changing the oil in our cars, and even cleaning our homes and offices. Why not hire an expert to help you grieve? A therapist can keep you grounded and provide a sounding board while you cope with your loss and help you avoid dumping your emotions on people at work. If you can’t afford counseling, consider attending free grief support groups in your area. And of course, reach out to your mentor when you need to talk.
Take time off.
Don’t beat yourself up for needing time to grieve. Take time off if necessary. Be sure to talk to your human resources department to comply with standards for leaves of absence.
You can’t expect yourself to perform at 100% while you’re grieving. Be realistic and operate in something like survival mode while grieving. Ask yourself these questions:
When you suffer loss, you’ll likely receive text messages, emails, phone calls, and cards from your boss, clients, and colleagues. Don’t forget to say thank you to those who offer condolences or step up to help manage your work tasks while you’re grieving. This will help you maintain strong relationships at work and keep your professional network intact.
–Connect with me for career coaching assistance, soft skills training, and presentations on career-related topics.
Have you ever met someone who made a terrible first impression? Chances are, this person practiced manners poorly and lacked communication skills. He may not have had a firm handshake. Maybe he avoided eye contact with you (or worse yet, ignored you while interacting with others). Perhaps the person was attempting to sell you something yet failed because he was so over-the-top, aggressive, and obviously only interested in earning your business rather than getting to know you as an individual.
Manners matter. If you don’t think so, read up on the importance of soft skills. Manners matter to employers; they ought to matter to you, too, if you’re searching for a job or hope to earn a promotion at any point in your lifetime.
Here are five outcomes of practicing good manners. Consider these outcomes proof that manners matter.
If the video is not playing or displaying properly click here.
We’re all prone to interpret others’ behavior and make a judgment call within the first 20-30 seconds of meeting people. It all goes back to the primacy effect and negativity bias. When you meet someone new, and the person makes a poor first impression, it sticks with you—often permanently, even if the person’s future behavior is completely different (and better) than the behavior he exhibited when you initially met.
This means you need to make a great first impression every single time you meet someone new. One tried and true way to do this is to practice great manners, proper etiquette, and strong communication skills.
Let’s face it. People who go above and beyond to practice good manners are an endangered species. Many Gen Z students and recent grads have faced the conundrum of being kept on a tight leash as children while given unlimited virtual access to the world (and beyond). Under the thumb of ever watchful parents, afraid of tragedies, kidnappings, and accidents, many Gen Z children have been thrown electronic devices to keep them pacified since they were preschoolers. These devices introduced them to social media, video games, and false realities. Many Gen Z students and recent grads feel more comfortable communicating via devices than face-to-face as a result. The same students and grads express a desire to spend more time face-to-face with others, even though their communication skills are often lacking.
If you lack knowledge of how to practice good manners, and you know your communication skills aren’t up to par, seek help to improve these soft skills. Your ability to gain and maintain employment may depend on your willingness to develop better manners!
If you want to stand out to employers, college faculty and staff, alumni, and peers, you’ll attempt to practice great manners. When you interact positively and politely with others, you brand yourself as the kind of person people want to hire and work with.
As I discuss in the video accompanying this blog post, when you practice good manners, you brand yourself as courteous, thoughtful, attentive, kind, generous, helpful, and grateful. The people you meet will remember these great character traits and assets when they think of you. And maybe the next time they learn of a fabulous job opening, you’ll be one of the first people to come to mind.
When you’re polite, courteous, thoughtful, attentive, and grateful, who wouldn’t want to hire you? Who wouldn’t want to keep in touch, connect with you on social media, interact with you in discussions, or meet with you for an informational interview? All great employers want to hire candidates who exhibit good manners and strong communication skills.
If you treat others well and make a positive first impression, you build strong, lasting relationships with other professionals, your peers, and your supervisors. Networking is all about relationships. When you practice good manners, connecting with others, building those relationships, and maintaining them is natural.
When you take esteemable actions, you gain self-esteem.
When you possess a sense of self-esteem and self-respect, you behave differently in the workplace, particularly in times of conflict. You can carry your head high because you know you’re doing the best job possible. When people gossip, you brush it off because no one else’s opinions define your sense of value or worth. This sort of self-esteem is a direct result of your actions. If you’re doing the next right thing each day at work, and you treat everyone politely and courteously, you can feel calm, comfortable, and proud of the work you’re doing.
At the end of the day, the way you treat others speaks volumes about how you feel about yourself.
If you recognize that practicing good manners and interacting with others positively is a challenge for you, reach out to me for help with soft skills coaching.
I spoke to an incredibly bright, hard-working, promising senior in college yesterday. She told me about her summer internship with a major corporation in northwest Arkansas. She seemed excited about the possibilities of applying for graduate school and working full-time after graduation, too. With a solid GPA, plenty of leadership experience in athletics and extracurricular activities, and excellent soft skills, this girl will not have difficulty landing jobs. She’s top talent.
Whether you’re a college student who has it all together or not, senior year is still an exciting time full of promise if you’re completing graduation requirements and embarking on the next steps in your career journey.
One thing can really slow you down, generate drama and confusion, and inhibit your ability to make clear, strong decisions about your career, whether you’re top talent or not. And that’s a helicopter parent who refuses to stop hovering and insists on interfering in your career process.
Many helicopter parents recognize their children’s lack of soft skills—communication skills included–and inability to make decisions quickly, clearly, or easily. They want to help their children (soon-to-be adults), particularly when it’s time to choose a career path. Our world is evolving, in large part due to the role of technology, and many parents understand this and feel antsy about it. They want to help their children select a career path which provides stability, great earning potential, and solid benefits.
If you have a helicopter parent, it might not make you feel better to hear that your parents have your best intentions in mind. You probably don’t want your parents’ input regarding your career choices, the job application process, or your resume. Even if you love your parents, you may not love your parents’ opinions and steady stream of advice. You just want to own your own career process, whether you make perfect decisions or not.
Brandi Britton, OfficeTeam District President, advises college students to strike a balance when dealing with parents and to avoid shutting them out of the process completely. “It’s perfectly fine to talk through potential job opportunities with your parents. Since they have more experience, they may bring up factors you hadn’t considered.”
Britton also points out the importance of utilizing parents as valuable points of contact when networking. “Family members and others in your network can alert you to job opportunities and help set up introductory meetings with employers through connections. After all, networking still can’t be beat as a top way to get a job,” Britton notes.
Mike Caldwell, Director of Business Careers and Employer Development at William & Mary, suggests keeping parents informed but retaining ownership of the job search process. He offers three tips for college students.
“1. Inform your parents of the progress in your job search and what you’ve done to prepare. E.g. ‘I recently met with a career coach/advisor who helped me update my resume and structure my search process.’ Parents may assume you need help getting started if you don’t let them know!
2. Ask your parents to help in specific areas which may be beneficial to your search. E.g. ‘I could really use additional networking contacts in XYZ field. Do you happen to know anyone who might be able to help?’ Your parents may have not written a resume in several years, but they may have great networking leads.
3. For company selection, ask for input, but realize that your parents may focus on employers who are familiar or have existing name recognition. When discussing your selection process, it may be helpful to let them know a bit about the company or organization.”
Britton also reminds college students that asking parents for assistance on interviews and resumes is fine but cautions students about allowing parents to become overly involved. “Your parents can help you practice for interviews by posing questions that’ll likely be asked. Get their constructive feedback after mock interviews – how were your responses and delivery? Any parental involvement in the job search should be behind the scenes, such as using them as a second set of eyes for materials. Have your parents review your resume and cover letter for typos and to ensure you’ve highlighted key information.”
Ultimately, college students, particularly seniors, must strike out on their own and forge their own career paths. Not all career decisions will please your parents. That’s okay. We all make our own choices since we’re the ones living with the outcomes and consequences of those choices. Today’s college students have a wealth of resources available to them via career services, too. There’s no excuse for making uninformed career decisions, for not having a resume upon graduation, or for being unprepared for a job interview. Students should take full advantage of the career services office on campus, which ought to provide assistance with all this and more.
With the help of career services, faculty members, advisors, and yes—even parents and other family members—you’ll find that landing your first entry-level job after graduation and making career decisions probably isn’t as overwhelming as you thought it would be.
If you reach out to career services and don’t receive the help you were hoping to find, feel free to contact me for resume writing assistance, career development coaching, interview preparation tips, and more.
Do you cringe when hearing the term “helicopter parents?” Nobody wants to be that parent—hovering over her child, offering unsolicited advice, attempting to thwart minor failures or skinned knees, and purchasing countless expensive gadgets and devices (because saying no is really hard!). But let’s face it. We’re all guilty of this occasionally–hovering, enabling, and causing problematic behavior so prevalent in Generation Z students and recent grads.
Many experts in academics, career services, career coaching, and talent acquisition agree that by the time many Gen Z students graduate from college, they are simply not equipped with a strong set of soft skills. They’re often not confident about entering the workforce of today and contributing strongly to employers. Or worse, they’re overly confident.
Rather than spend time pointing the finger at our co-parents, blaming our school systems or higher education programs, or shaking our heads while gazing hopelessly at our own children and shrugging our shoulders, it makes more sense to ask ourselves that age-old question: “What’s my part in this problem? And how can I help ensure that my child is well-prepared for the world of work so that she finds a great job (and retains it) after graduating?”
Cindy Folmer, Senior Human Resources Manager at L’Oréal USA, manages, coaches, and trains interns and entry-level employees daily. L’Oréal USA hires over 100 interns each summer. The company offers many of them the opportunity to join the Management Development Program. The program cultivates managers in distribution centers, manufacturing facilities, corporate headquarters, and other locations.
Folmer understands firsthand the challenges facing employers today in working with Gen Z college students and recent grads. “Proper manners, etiquette, ability to engage, and patience are all areas I see as challenges facing recent grads in the workplace. There are attitudes and behaviors, at times, that indicate those just entering the workforce believe they don’t have to put in the effort their parents did to move ahead as quickly. The challenge for employers is to engage this group so they are willing to learn and stay where they are in order to bring value to an organization. We’re committed to meeting this challenge at L’Oréal.” Folmer asserts.
What can parents do to prevent their children from developing attitudes like this to begin with? How can parents help their children develop strong soft skills?
There are countless ways to help children learn soft skills and become confident in themselves. This confidence helps students, upon graduation, become candidates who are sought after by employers.
What if your child is struggling in his job search? How can you help? And should you help?
“College is a time for exploration, to learn, and to show that an individual can do things on their own,” said Matt Krumrie, a professional resume writer and career adviser who works with entry-level job seekers seeking that first job out of college. “Recent college grads should ask their parents for advice – but that’s it. They shouldn’t ask them to come to interviews – that really has happened – or expect them to lead their job search, or mention what they tell them in an interview.”
“Employers want to hire people who can think on their own, make decisions, and show they can get a job done without relying on someone else to always guide them,” Krumrie goes on to say. “When parents hover, or overstep boundaries in the job search, employers notice, and that hurts the job seeker. They wonder how much this will continue if hired, and in reality, it impacts hiring decisions. Once students graduates, it’s time to spread their wings, and show they are their own person ready to make an impact – without relying on mom and dad to lead them.”
Folmer agrees. “It’s very important at the stage of applications for parents to give their kids the opportunity to go it alone. I’ve seen too many kids come into the workplace with no idea how to complete an application. They also struggle with completing paperwork or making decisions. Be supportive, talk things out, and give them the tools necessary to go to the next level of their life.”
Each parent needs to decide the appropriate level of involvement with her own child. Whether you pay for career coaching for your child, encourage your child’s educational institution to offer soft skills training, send a career-related article to her, or offer no career advice and simply love her, the fact you took time to read this article means you’re a loving parent trying to do your best to help her—and she will be just fine in the end, no matter which path she chooses.
Recently, a colleague introduced me to a group of college students during a presentation about networking skills as “Career Coach, Bethany Wallace, who is going to share with you tips about networking and her story about how she has reinvented herself in her career.”
Wow, I thought. That’s exactly what I’ve done, isn’t it? Sometimes we need to see ourselves through others’ eyes in order to appreciate our hard work, creativity, risk-taking, and perseverance. My mentors and colleagues always help me recognize and appreciate my career achievements.
One of the most intimidating career decisions I’ve ever made was the decision to leave a fabulous job as Content Manager of College Recruiter in 2016 shortly after starting my own career coaching business. I certainly found lots of career freedom as a result, but the pathway to this career freedom was like a roller coaster—full of ups and downs, and I felt sick half the time while on the ride.
While attempting to decide whether to leave my full-time position, I knew I needed to pour more of myself into my career coaching business to make it grow and give it a chance to succeed. I also wanted more scheduling flexibility. Staying home with my daughter, who was three years-old at the time, mattered to me, as did returning to the college classroom part-time. But the notion of leaving a well-renowned company in the job board industry, which afforded me the opportunity to earn a solid income and provide benefits for my family… ugh. I felt torn about this for months.
I finally bit the bullet and eased my way out of my position, transitioning from full-time to part-time over the course of a few months. While making the decision was difficult, it gave me total career freedom and autonomy. I now manage my own business, create content solely to promote my own business, market and sell my own services, and work directly with my clients. This arrangement might not be a great fit for everyone (or we’d have a nation full of entrepreneurs), but it’s the right fit for me.
Here are a few tips I’d offer anyone seeking more autonomy and freedom in their career.
Leave yourself open to changing careers—or even changing jobs or relocating—by simply living below your means. If you rope yourself into purchasing a new car every time you earn a small promotion at work, you’re tying a noose around your neck financially. You don’t leave yourself the option to pursue completely changing careers if your values and goals change. If you buy the nicest house you can afford in the best neighborhood of your city, your family and friends will be very impressed. But your options will be limited if you find that over a period of two years, you become increasingly less interested in your career field.
Not always–but often–when you change career fields, you take a step backward in terms of income because you have less experience in that particular field. Setting aside some of your income each month prior to switching careers is a good idea. In addition to saving money, it’s also a good idea to become comfortable with living way below your means. You will feel much less freaked out when you’re earning little to nothing for a while if you’re temporarily unemployed, underemployed, or acquiring clients when you start a new business.
To follow up on #1, we’re in a true gig economy. Check out FlexJobs, for example. There are a myriad of great gig positions and part-time jobs available, many of them affording you the option to work remotely. Before you jump ship and start looking for a position in a brand new career field—going for months without income—why not land a great gig or part-time job to help supplement your period without full-time income?
I taught one online course for a community college during the first several months of my business being open. This was a lifesaver. Adjunct faculty members don’t earn much (newsflash for those of you who thought we were highly paid professionals!), but the extra income did supplement our overall family income, and it helped ease my financial fears while I worked diligently to market my services and attract clients.
When you make a major career change—whether it’s switching career fields entirely or starting your own business—you’ll find that you’re surrounded by a mixed bag of naysayers and cheerleaders. Focus on the cheerleaders and ignore the naysayers.
Obviously you need to make calculated, wise, strategic decisions about your career. That’s where working with a career coach comes in. You should also consult your career mentor when facing major career decisions, and you should take other steps to assess your level of contentment, create a budget, etc.
But once you’ve taken the plunge—thoughtfully and carefully—don’t look back. You don’t want to lose momentum by focusing on negative tidbits others feed you about how you are killing your career, or how hard it’s going to be for you, or how unsure your friends and family are about your potential to succeed.
Separate yourself from negative people. Focus on pursuing your original career goals. Map out your career plan in manageable bites so you will not become overwhelmed, and then start pecking away at that plan slowly but surely.
Before you know it, you’ll be doing the exact things you envisioned yourself doing when you began dreaming about your new career. And if you’re lucky, you’ll be doing those things sooner rather than later.
Career freedom is right around the corner—but you have to pursue it.
For help making a career change, reach out to me to schedule a free consultation.