Prevention versus damage control: Invest in what produces change

Here are some sobering stats related to conflict in the workplace. 10% of employees reported missed project deadlines due to conflict in the workplace. 20-40% of most managers spend their work time resolving conflict. In 2018, there were more than 76,000 workplace discrimination charges in the United States, resulting in more than $50 million inContinue reading “Prevention versus damage control: Invest in what produces change”

Putting down our anvils: Mindful communication as pathway to cultural sensitivity & inclusion

There are four common barriers to competent cross-cultural communication. Making decisions based on faulty assumptions Fear and ego Deep-seated biases and prejudice Miscommunication or misunderstanding Experiencing racism and prejudice Since age 10, I have lived in rural Arkansas. In case you’re unaware, let me fill you in on a secret about the rural South. InContinue reading “Putting down our anvils: Mindful communication as pathway to cultural sensitivity & inclusion”

COVID-19 and the long-term changes to the workplace landscape

Yes–things are different. Change can be overwhelming. But all things in our lives will continue to change. And we must, as a society and as leaders in the workplace, adapt due to the COVID-19 pandemic. How are you–as a leader in the workplace or as a business owner–adapting? Five or six weeks in, it’s timeContinue reading “COVID-19 and the long-term changes to the workplace landscape”

Social media engagement: A gift?

One way I help fulfill fulfill nonprofit organizations’ missions is by building brand awareness via social media. I’m no newbie to social media management.

Feeling the pain: Employers respond to the soft skills deficit

The soft skills deficit Five years ago, while teaching full-time as an English instructor at a community college, I became painfully aware of my students’ lack of soft skills. When I walked into class, I greeted my students. Many times, only a few would respond. The rest stared blankly at their smartphones. When I passedContinue reading “Feeling the pain: Employers respond to the soft skills deficit”

Truth-telling in the workplace

It’s the age of truth-telling in the workplace. #MeToo and #WhyIDidntReport are shaking things up; many people who have kept quiet for years are becoming brave enough to find voices. What does this mean for human resources professionals? Awareness, training, and  attention to detail in reporting, as well as policies and procedures. And how doesContinue reading “Truth-telling in the workplace”

Higher ed: Branding your campus

Recently, my family and I traveled across two states to the Gulf Coast to visit the beach. My daughter is still at that wonderful age of resisting the notion of “potty breaks.” Half an hour after a pit stop, she insisted on stopping again–immediately. We passed two exits, no buildings or signs indicating businesses inContinue reading “Higher ed: Branding your campus”

The bravest thing a leader can do

What is the bravest thing any small business owner, leader, or manager can do? What is the boldest question a leader can ask? I propose that it’s this: “What’s my part of the problem?” If the video isn’t playing properly click here. Recently, a lifelong friend and small business owner contacted me for help withContinue reading “The bravest thing a leader can do”

Learning from everyone in the workplace

I once joined a professional organization with a diverse membership. We met weekly and discussed industry-related research. Every member sought to grow professionally; most attended at least one yearly conference hosted by the organization so the members grew pretty close. But one of the members drove me nuts, honestly (isn’t that always the case?) SheContinue reading “Learning from everyone in the workplace”

Branding yourself in your best light

                  Transparency. Isn’t it lovely? Unless we’re talking about bra straps or Scotch tape, not necessarily. No one wants to see (or smell) your dirty laundry. I promise. While transparency certainly has its place in the world of business and marketing, it doesn’t translate well to personalContinue reading “Branding yourself in your best light”