Here are some sobering stats related to conflict in the workplace. 10% of employees reported missed project deadlines due to conflict in the workplace. 20-40% of most managers spend their work time resolving conflict. In 2018, there were more than 76,000 workplace discrimination charges in the United States, resulting in more than $50 million in
There are four common barriers to competent cross-cultural communication. Making decisions based on faulty assumptions Fear and ego Deep-seated biases and prejudice Miscommunication or misunderstanding Experiencing racism and prejudice Since age 10, I have lived in rural Arkansas. In case you’re unaware, let me fill you in on a secret about the rural South. In
The soft skills deficit Five years ago, while teaching full-time as an English instructor at a community college, I became painfully aware of my students’ lack of soft skills. When I walked into class, I greeted my students. Many times, only a few would respond. The rest stared blankly at their smartphones. When I passed
Story of two business owners and which soft skill sets one of them up for success (by Bethany Wallace Communications & Consulting).
What is the bravest thing any small business owner, leader, or manager can do? What is the boldest question a leader can ask? I propose that it’s this: “What’s my part of the problem?” If the video isn’t playing properly click here. Recently, a lifelong friend and small business owner contacted me for help with
Whether you just graduated from college—congratulations!—or have accumulated years of work experience, you are just like the rest of us—you can always improve your soft skills. While soft skills are certainly a combination of talent and ability, you can always improve upon the ability portion of the soft skills you possess—that’s the good news. In